Terms and Conditions r24myr — Complete Platform User Guide

Welcome to r24myr. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member") and r24myr ("Platform", "we", "us"). By accessing r24myr.app, registering an account, making a deposit, or using any of the services provided, you acknowledge that you have read, understood, and agree to comply with all Terms stated herein.

These Terms apply to all r24myr platform users without exception, including casual visitors, registered members, and VIP members. If you do not agree with any part of these Terms, please stop using the platform immediately.

R24myr operates as an online entertainment platform offering a wide range of games including slots, fish shooting, live games, and table games. We are committed to providing a safe, fair, and responsible gaming environment for all our members in Malaysia.

To register and use r24myr's services, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Residing in or physically located in Malaysia when using the platform.
• Having full legal capacity to enter into a binding agreement.
• Not be on any self-exclusion list or any relevant prohibition list.
• Not register on behalf of any other individual or third-party entity.

Each member is permitted to register one (1) account only. Holding multiple accounts, whether using the same or different information, is strictly prohibited and may result in all associated accounts being closed and balances forfeited.

During the registration process, you agree to:

• Providing truthful, accurate, current, and complete information.
• Maintaining and updating your account information whenever changes occur.
• Keeping your password confidential and not sharing it with anyone.
• Notify r24myr immediately if you suspect unauthorized access to your account.

Process Know Your Customer (KYC) is mandatory before your first withdrawal. Required documents may include your national ID (MyKad), proof of address, and proof of ownership of your payment method. The KYC process is typically completed within 24 business hours.

R24myr accepts deposits via a range of local Malaysian payment methods including FPX bank transfer, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay. All deposits are processed instantly once the transaction is confirmed by the payment provider.

• Minimum deposit limit: RM10 for most payment methods.
• The maximum daily deposit limit depends on your account's VIP tier.
• All deposits must come from a legitimate source and be owned by the member.
• R24myr does not accept cash payments or money transfers via unauthorized third parties.
• If a deposit fails to process, the funds will be returned to the original source within 3–5 business days.

Winning withdrawals are processed by the r24myr finance team within a set timeframe based on your account's VIP level. Regular members can expect withdrawals to be completed within 30 minutes to 2 hours, while VIP members enjoy faster processing of 10–30 minutes.

• Minimum withdrawal: RM30.
• KYC must be completed before your first withdrawal is processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• All bonus conditions must be met before any associated winnings can be withdrawn.
• R24myr reserves the right to request additional documents for withdrawals exceeding certain limits.

R24myr offers a variety of bonuses and promotions to registered members, including welcome bonuses, daily cashback, free spins, and exclusive VIP offers. All bonuses are subject to specific terms and conditions displayed alongside each offer.

General terms applicable to all r24myr bonuses:

• Each member is eligible to claim each bonus once only, unless otherwise stated.
• Wagering requirements must be fully met before any bonus winnings can be withdrawn.
• Bonuses cannot be transferred to other members or directly exchanged for cash.
• R24myr reserves the right to cancel any bonus claimed through unauthorized or deceptive means.
• Using multiple accounts to claim bonuses is prohibited and will result in all associated accounts being closed.

All games offered by r24myr use a Random Number Generator (RNG) certified by an independent certification body. This ensures every game outcome is truly random and cannot be influenced by any party.

• Game results processed and confirmed by the r24myr system are final.
• In the event of a technical disruption during gameplay, r24myr reserves the right to void the affected round and refund the wager.
• The use of automated software, bots, or any tools that facilitate unfair play is strictly prohibited.
• Using a VPN or proxy to conceal your actual location is prohibited and may result in account suspension.
• Minimum and maximum wagering limits are as displayed within each game.

As a r24myr member, you agree not to engage in any of the following activities:

• Registering more than one account.
• Providing false or misleading information during registration or KYC.
• Sharing or transferring your account to another individual.
• Using a payment method that does not belong to you.
• Engaging in money laundering or any other illegal activities through the platform.
• Using automated software or bots to play games.
• Harassing, threatening, or being abusive toward other members or the r24myr support team.
• Attempting to exploit bugs or technical vulnerabilities for unfair advantage.

Violating any of the above may result in a warning, temporary suspension, or permanent account closure without a refund of remaining balance.

R24myr takes member data privacy very seriously. All personal data collected is processed in accordance with Privacy Policy ours that complies with the relevant data protection requirements.

By using the r24myr platform, you agree to the collection, processing, and storage of your personal data for the following purposes:

• Identity verification and KYC process.
• Processing of financial transactions.
• Provision of customer support services.
• Fraud detection and prevention.
• Compliance with applicable legal and regulatory requirements.
• Service improvement and user experience enhancement.

To the extent permitted by applicable law, r24myr and its board members, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising from the use of the platform.

• R24myr is not liable for any losses caused by internet disruptions or technical failures beyond our control.
• Game results are final, and r24myr is not responsible for losses from legitimate wagers.
• Members are fully responsible for their own gambling decisions.
• R24myr recommends that members play within their financial means.

R24myr reserves the right to modify, add, or remove any part of these Terms at any time by providing reasonable notice to members via email or in-platform notification.

R24myr also reserves the right to suspend or terminate any member's access to the platform without prior notice if:

• The member violates any part of these Terms.
• R24myr suspects the account is involved in fraudulent or illegal activity.
• There is a requirement for legal or regulatory compliance.

If an account is closed for reasons other than a violation, any valid balance in the account will be returned to the member via an approved payment method, subject to all relevant conditions being met.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the r24myr platform in general, our team is ready to assist you at any time.

• Support Email: [email protected]
• Live Chat: Available 24/7 via the chat icon in the bottom corner of the website after logging in.
• Telegram: Contact us through official r24myr channels (accessible after login).

We aim to respond to all inquiries within 24 hours. For urgent matters such as account or transaction issues, live chat is the fastest way to get immediate assistance.