R24myr believes online entertainment should be fun and in control. We provide tools, guides, and support to ensure every member plays within healthy and safe boundaries.
Play for fun, not to solve financial problems.
Only play with money you can afford to lose.
Step away from the games to maintain a healthy perspective.
Never hesitate to reach out for support. We are here to help.
R24myr provides a range of practical tools so you can play within your own means and on your own terms.
Set the maximum amount you can deposit per day, week, or month. This limit takes effect immediately once set, and cannot be increased within 24 hours as an added layer of protection.
Set the maximum loss amount you are comfortable with over a given period. Once this limit is reached, the r24myr system will automatically block wagering activity until the limit period resets.
Limit the number of hours you spend on the r24myr platform each day. You will receive a warning as you approach the limit, and your session will end automatically once the time limit is reached.
Choose to take a break from the platform for 24 hours, 1 week, 1 month, or 3 months. During this period, you will not be able to log in or make any deposits, giving you time to reset.
If you feel the need to stop completely, the permanent self-exclusion feature allows you to close your account for good. This decision is final and the account cannot be reopened.
The r24myr support team is specially trained to help members who need guidance on responsible gaming. Reach us anytime via live chat or email.
All responsible gaming tools at r24myr are accessible directly from your account settings after logging in. The process is straightforward and requires no additional documentation. You can set, review, or adjust limits at any time — with a few key rules designed to protect you.
Log in to your r24myr account, go to Account Settings, then select "Responsible Gaming". Under the "Deposit Limit" section, choose either a daily, weekly, or monthly limit, enter your preferred amount, and confirm. The limit will be active immediately.
Important: If you wish to reduce limits, the change takes effect immediately. However, if you wish to increase limits, a 24-hour waiting period will apply — this is a protection measure we have deliberately designed to give you time to reconsider.
The self-exclusion feature can be activated from the same page. Choose your preferred break period — from 24 hours up to 6 months — and confirm by entering your account password. While the self-exclusion is active, you will not be able to log in or receive any promotional communications from r24myr.
Important Note: All limits and self-exclusions that have been set cannot be cancelled or shortened before they expire. This is not because we are unwilling to help — rather, it is the most effective safety feature to protect you from impulsive decisions.
You can set all three limits at once. The system will apply the lowest limit as the control threshold. For example, if your daily limit is RM100 but your weekly limit is RM500, the system will not allow you to exceed RM100 in a single day even if there is still room under the weekly limit.
Active ImmediatelyR24myr sends a pop-up notification every 60 minutes during an active gaming session. This is not a restriction — just a friendly reminder to help you stay aware of how long you've been playing, so you can make more mindful decisions.
Active by DefaultFeel the urge to stop right now? The "Instant Break" feature lets you log out and block account access for 24 hours with a single click — no lengthy settings process required. Ideal for moments when your emotions feel out of control.
1 Click OnlyReview a summary of your gaming activity — including total time played, total deposits, total wagering, and your win or loss record for your chosen period. Knowledge is power when making decisions about your gaming habits.
Available in AccountRecognising a problem early is the single most important first step. Do not wait until things get worse before taking action.
Using gambling as a way to escape work stress, family problems, or feelings of sadness is a serious warning sign.
If you start borrowing money from family, friends, or using credit to make deposits, this is a signal that needs your immediate attention.
Repeatedly playing with the intention of "winning back" money you have lost — known as chasing losses — is a common pattern of problem gambling.
Lying to loved ones about how much time or money you spend on gambling is a sign that you already sense something is wrong.
Feeling anxious, irritable, or uncomfortable when you are unable to play is a sign of dependency that should be taken seriously.
Consistently exceeding the amount of time you planned to play, or being unable to stop even when you intended to.
If you recognise two or more of the above signs in yourself — that is not a sign of weakness. Many people go through this. What matters is taking that first step to seek help. r24myr is here to support you through the available control tools, and we encourage you to reach out to our support team in confidence.
Answer the following questions honestly. There are no right or wrong answers — this is simply a tool to help you assess your own playing habits.
We know some people reading this page are here because something has started to feel off. If that is you — thank you for taking the time to read this. The first step is always the hardest, and you have already taken it.
R24myr does not treat all members as problem gamblers — the majority of our members play responsibly, within a budget they set for themselves, and stop when they've had enough. But we also recognise that a small number of people may experience difficulties, and it is for them that all these tools were built.
There is no shame in asking for help. Just as someone would see a doctor for a health issue, seeking help for a gambling problem is a smart and courageous decision — not a sign of weakness.
Answers to the most frequently asked questions from members about control tools and responsible gaming at r24myr.
Still have a question that hasn't been answered? Contact our support team via live chat after logging in. We are available 24 hours a day, 7 days a week.
Login for Live ChatR24myr is with you — whether for the enjoyment of gaming, or for support when you need it. Register today and play on your own terms.
18+ only. Play responsibly. See Terms and Conditions us for more information.