At r24myr, your privacy is more than a legal obligation — it is a core value we uphold. Learn how we collect, use, and protect your personal data to the highest security standards.
Six core pillars that ensure your personal data is always in safe hands
All data transmitted between your browser and the r24myr servers is protected by 256-bit SSL encryption — the same technology used by the world's leading banks and financial institutions. No third party can intercept your communications.
All member personal data is stored in ISO 27001-certified data centers with strict multi-layer access controls. Data is encrypted both in transit and at rest, ensuring layered security that cannot be compromised.
R24myr never sells, rents, or transfers members' personal data to third parties for marketing or commercial purposes. Your data belongs to you, and we do not monetize members' personal information.
Your identity verification (KYC) process is handled under the highest security protocols. Submitted documents are processed in a secure environment and are not retained longer than legally required.
You have the full right to access, correct, or request deletion of your personal data at any time. Data management requests can be submitted directly to the r24myr support team via live chat.
R24myr's data security and privacy systems are regularly audited by qualified independent parties, ensuring our data protection practices consistently meet or exceed current industry standards.
This Privacy Policy explains how r24myr ("we", "Platform") collects, uses, stores, and protects your personal information when you use the r24myr.app website and all related services.
We understand that trusting a platform with your personal information is a serious matter. When you register with r24myr, you place your trust in us — and we do not take that responsibility lightly. This policy is written in clear, straightforward language so you know exactly what happens with your data.
Scope of This Policy: This Privacy Policy applies to all users of the r24myr.app website, including visitors without an account, registered members, and VIP members. It covers all data collected through the website, registration process, financial transactions, and customer support interactions.
By using the r24myr platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for assistance with your data deletion.
R24myr collects your personal data through several different methods. Below is a detailed list of the types of data we collect and the reasons for collecting them:
| Data Category | Information Type | Primary Purpose |
|---|---|---|
| Identity | Full name, MyKad number, date of birth, photo | KYC verification, fraud prevention |
| Contact | Phone number, email address | Communications, account verification |
| Finance | Bank account details, digital wallet numbers | Deposit and withdrawal processing |
| Technical | IP address, device type, browser, OS | Security, fraud prevention |
| Usage | Game history, transaction records | AML compliance, service improvement |
Data Minimization Principle: r24myr only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data. Any data that is no longer needed will be deleted according to a set schedule.
The personal data we collect is used exclusively for the following purposes, which are legally and commercially justified:
R24myr not use your personal data to send third-party advertisements, sell user profiles to marketing companies, or for any purpose not stated in this policy without your explicit consent.
R24myr does not sell, rent, or trade members' personal data to any third party for commercial purposes. However, there are limited situations where data may be shared:
Cross-Border Data Transfers: If your data needs to be transferred outside Malaysia for technical processing purposes, we ensure that the recipient applies protection standards equal to or higher than local requirements.
Data security is something r24myr takes seriously. We continuously invest in cutting-edge security infrastructure to ensure your personal data is always protected against unauthorized access, loss, or destruction.
The security measures we implement include:
Honesty Note: Despite all these security measures, no system can be guaranteed 100% secure. r24myr is committed to notifying members promptly in the event of any security incident that affects their personal data, in accordance with established procedures.
R24myr uses cookies and similar technologies to ensure the platform functions correctly and to provide you with a better experience.
Types of cookies we use:
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the r24myr platform. r24myr does not use third-party cookies for external advertising purposes.
As an r24myr member, you have the following rights regarding your personal data:
You have the right to know what personal data we hold about you and how it is used. Access requests will be fulfilled within 14 business days.
If any of your personal data is inaccurate or incomplete, you have the right to request a correction be made promptly.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records for specified periods.
You have the right to object to the processing of your personal data for specific purposes, such as marketing communications where applicable.
You may request a copy of your personal data in a machine-readable format for transfer to another platform if desired.
In certain situations, you may ask us to restrict the processing of your personal data while an issue is being resolved.
To exercise any of the above rights, contact the r24myr support team via live chat or email at [email protected]. We will process your request within 14 business days and notify you of the action taken.
R24myr strictly prohibits the use of the platform by individuals under the age of 18. Our platform is not designed, intended, or suitable for children or underage minors.
We do not knowingly collect any personal information from children. Should we discover that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information and close the account in question.
To Parents / Guardians: If you suspect that your child has registered or is using the r24myr platform, please contact us immediately at [email protected]. We will act swiftly to resolve this matter.
R24myr may update this Privacy Policy from time to time to reflect changes in our practices, technology, or new legal requirements. We are committed to informing you of any material changes.
In the event of significant changes, we will:
Your continued use of the r24myr platform after the effective date of any changes will be considered your acceptance of the updated policy. If you disagree with the changes, you have the right to close your account and request data deletion in accordance with the established procedures.
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.
Our Commitment: r24myr will make every effort to resolve any privacy concerns you raise. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
Join over 250,000 r24myr members who play with peace of mind, knowing their data is protected to the highest security standards.
By registering, you agree to the Terms and Conditions and Privacy Policy r24myr. 18+ only.